Our organisation

How we are structured

We are governed by an independent, skills-based Board that reports to Parliament through our responsible Minister. Staff are employed under the NHFIC Act and are not members of the Australian Public Service.

NHFIC’s operations have been carefully structured to help us run as efficiently and productively as possible.

We are based in the Export Finance Australia head office in Sydney. We leverage selected support functions from Export Finance Australia which ensures a cost-efficient use of existing Australian Government resources and minimises the overhead costs for NHFIC.

Our values

NHFIC is guided by our core values which underpin our organisation's culture, the way we go about our work, how we interact with our stakeholders and how we deliver on our purpose.

 

Our culture

The ability for us to achieve our purpose is heavily reliant on our people and how we work together.

Diversity and inclusion

We actively build and maintain a diverse team with the technical skills required to deliver our purpose. We value diverse experience, expertise and backgrounds to foster a strong organisation, deepen problem solving ability, innovation and success.

We recognise our culturally diverse team gives us the ability to deliver client services that are culturally appropriate, accessible, consumer-orientated and effective.

We foster a collaborative environment and provide equal opportunities in employment, including employment conditions, recruitment selection, remuneration, learning and development, and career development.

Learning and development

We are committed to growing the capability of our people by supporting their learning and development needs. We invest in building our team’s technical learning capability through identifying skill gaps and providing additional training where required. We also encourage an open learning culture through monthly knowledge sharing sessions facilitated by various team members.

As part of the NHFIC’s performance and development process, our people leaders discuss development needs and career goals with their teams.

 

Employee benefits

Flexible working

We support flexible work practices and we work with our people to help them to manage work, personal, family and other needs. Our people are equipped with technology to work remotely from the NHFIC office. We encourage agile working by providing creative workspaces and break-out areas. NHFIC employees have both formal and informal flexible work arrangements.

Wellbeing initiatives

Our people’s mental and physical health are important to us. We offer our people yearly flu vaccinations and access to an employee assistance program (EAP). Through the EAP our people and their immediate family members have access to a free confidential counselling service, along with other services including nutrition, legal and financial.

Work Health and Safety

We take a pragmatic, risk-based approach to maintaining our work health and safety compliance framework and management practices. Our strong culture of incident notification and investigation includes reporting any accidents or ‘near misses’. Incidents and near misses are managed, with proactive measures put in place to reduce the potential risks identified.

We work closely with Export Finance Australia around work health and safety. Export Finance Australia’s Health and Safety Representative conducts regular inspections of our workspace. We engage with our people on work health and safety matters, including the adequacy of facilities, and take steps to ensure a positive, productive and risk-free working environment.

New employees and consultants are provided with an in-depth induction program that includes a work health and safety overview with Export Finance Australia’s Health and Safety Representative. We provide our people training on workplace behaviour as part of our ongoing compliance program. Our first aid officer also undergoes regular training.